Overview
JAM has two pages for your personal practice. My To Dos is the page you land on after login - it shows the next mission (a single roleplay) JAM wants you to play. My Progress is the archive - every assigned track (a group of missions), every round you have played, and every certificate you have earned.Finding what to do next
Open My To Dos from the sidebar. The Your Next To Do card shows the one mission to play first, with its parent track, due date, and difficulty. Click Start to open the briefing and run the call - the full flow is in Starting and Completing a Roleplay. View full track opens the assigned track so you can see every mission in it. The Next To Dos section lists any other pending assignments; See all jumps to the full list on My Progress. If you only have one assignment, this section is empty. Two longer-running indicators sit alongside. Your Weekly Target tracks the XP (experience points earned per round) you’ve collected this week against your goal. The Leaderboard ranks everyone in your organization - switch between All time and This week.Reviewing what you have already done
Open My Progress from the sidebar. It has four tabs: Overview, Assignments, Performance, and History. Overview is the snapshot. The Learning Progress card gives you four counters - Total Rounds Played, Tracks Completed, Average Score, and Average score improvement - each compared against last week. Below it, Open Assignments previews your pending work, Areas for Improvement surfaces your lowest-scoring mission with a Start button to retry it, and a Training activity over time chart shows rounds played per week. History lists every round you have played, newest first, so you can revisit any past attempt and its feedback. Performance breaks your scores down into trends and skill areas over time - use it to see which skills are improving and which still need work.Seeing every assignment and your certificates
The My To Dos page shows one mission; the Assignments tab on My Progress lists every track assigned to you in a single table. Filter it by track, type (Sprint or Track Assignment), or status to narrow the view. Each row shows the assignment’s type, status, assigned date, due date, completion date, and a Certificate column. You earn a certificate by completing a whole track - passing every mission in it. A mission counts as passed (Completed) once you score 70/100 or higher; see Understanding Your Feedback for how scoring works. When the last mission in a track is passed, the certificate appears in that track’s Certificate column automatically. There is nothing to claim.What happens next
- Clicking Start on any To Do opens the mission briefing - the full flow is in Starting and Completing a Roleplay.
- Every completed round earns XP toward Your Weekly Target and your Leaderboard rank.
- Score 70 or higher on a mission and it counts as Completed; pass every mission in a track and a certificate appears in its row on the Assignments tab.
- A mission you didn’t pass stays on your list - retry it any time from Areas for Improvement or its track.
Troubleshooting
My To Dos page is empty
My To Dos page is empty
Your organization admin hasn’t assigned any tracks to you yet, or you’ve
completed all your assignments. Browse the Course
Library to practice anything
you like in the meantime.
I completed a track but no certificate appeared
I completed a track but no certificate appeared
A certificate needs every mission in the track to be Completed
(score 70/100 or higher). Open the History tab - any mission that scored
below 70 has to be re-played and passed before the certificate is issued.
The Leaderboard only shows me
The Leaderboard only shows me
The leaderboard fills as more teammates play. New organizations often see
only one or two names at first.
Related articles
- Starting and Completing a Roleplay - clicking Start on a To Do leads here
- Understanding Your Feedback - how scores roll up into completed missions and certificates
- Exploring the Course Library - practice outside your assignments
Last updated: June 2026

