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Overview

JAM publishes a connector (an MCP server) that lets an outside AI assistant - such as Claude or ChatGPT - work with your JAM data and take actions on your behalf. Once connected, you ask in plain language (“who on my team hasn’t finished the onboarding track?”) and the assistant uses JAM’s tools to answer or act. This is the same toolset that powers Jammy inside the app - the difference is that you’re now driving it from your own AI assistant.
You stay in control. Sign-in uses your own JAM account, so the connector only ever sees what you’re allowed to see, and any change is subject to the same permissions as the app.

Before you start

  • You need a JAM account and will sign in through your browser when you first connect.
  • Your AI assistant must support remote MCP connectors (Claude and recent ChatGPT plans do - see each section below).
  • The JAM connector address is:

Add JAM to Claude

1

Open connector settings

In Claude (desktop app or claude.ai), go to Settings → Connectors and choose Add custom connector.
2

Paste the JAM address

Give it a name like JAM and paste https://api.wejam.ai/mcp as the URL, then confirm.
3

Sign in to JAM

A browser window opens asking you to sign in to JAM and approve access. This is the standard secure sign-in - JAM never shares your password with Claude. Once approved, the connector shows as connected.
4

Start using it

In a chat, make sure the JAM connector is enabled, then ask your question. Claude will ask for your confirmation before making any change.

Add JAM to ChatGPT

Custom connectors in ChatGPT require an eligible plan (for example Plus, Pro, Business, or Enterprise) and may need connectors/developer mode enabled by you or your workspace admin.
1

Open connector settings

In ChatGPT, go to Settings → Connectors and choose to add a new connector (custom / via URL).
2

Paste the JAM address

Name it JAM and enter https://api.wejam.ai/mcp as the server URL.
3

Sign in to JAM

Approve the connection and complete the JAM sign-in that opens in your browser. After approval, the connector is available to your chats.
4

Start using it

Add the JAM connector to a conversation and ask away. ChatGPT will confirm with you before performing an action.

What you can do

The connector exposes JAM’s tools in a few groups. It can look things up and take actions on your behalf.
Which tools actually work depends on your role. Everyone can use the lookup and self-service tools; team management and content assignment actions require a manager/admin role. If you ask for something outside your permissions, the assistant will tell you it isn’t available for your account.
  • Learn how JAM works - product documentation and FAQs (e.g. how scores, scorecards, and certifications work).
  • Find people, teams, and content - look up users, teams, tracks, missions, and mission details across your organization.
  • Your own learning - see your next recommended mission, get content recommendations, and enroll yourself in (or leave) tracks.
  • Progress and coaching insights - learner activity, sessions, certifications, sprint progress, track/mission assignments, and license usage.
  • Team management (manager/admin) - invite users, create teams, and add or remove people from teams.
  • Assign and schedule content (manager/admin) - assign tracks and missions, create and manage sprints, set due dates, and tailor a track to your team’s context.

Example prompts

Looking things up
  • “Show me the missions in the Objection Handling track.”
  • “Which teams do we have, and how many people are in each?”
  • “How does JAM calculate a session score?”
Your own learning
  • “What’s my next mission?”
  • “Recommend what I should practice next.”
  • “Enroll me in the Cold Calling Fundamentals track.”
Progress and coaching insights
  • “How is the Sales team doing on their current sprint?”
  • “List learners who haven’t started the onboarding track.”
  • “How many licenses are we using?”
Taking action (manager/admin)
  • “Invite jane@example.com as a learner.”
  • “Create a two-week sprint of the Discovery Calls track for the Sales team.”
  • “Assign the Negotiation track to the East region team.”
For names and search terms, be specific - using the exact track, team, or person name helps the assistant find the right match on the first try.

When it can’t help

If the assistant can’t find what you asked for or the action is outside your role, it will say so. In that case, do it directly in the app or open the Help Center - or ask Jammy inside JAM, which uses the same tools.
Last updated: July 2026