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You’ve been invited to complete an AI roleplay assessment as part of your application. This guide explains what to expect, how you’ll be evaluated, and how to prepare.

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Getting Started

You’ll receive an email invitation with a link to sign up and log in at app.wejam.ai. Your assigned roleplay challenge(s) will appear on your dashboard. If you don’t see them, check the course catalog. The complete assessment typically takes 10-15 minutes. Each roleplay round is 4-8 minutes, and you need to complete each scenario at least twice. You can log out and return later - your progress is saved. What you need:
  • A modern browser (Chrome, Firefox, Safari, or Edge)
  • A working microphone
  • A quiet space where you can speak freely
  • A stable internet connection

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What the Assessment Involves

You’ll have a voice conversation with an AI playing the role of a customer - for example, a potential client, museum owner, or property owner. You play the sales role. The AI simulates a real sales situation where you demonstrate your communication and sales skills. You must complete each scenario at least twice:
  • Round 1 - show how you naturally handle the situation
  • Round 2 - apply the feedback from Round 1 and demonstrate improvement
After each round you’ll receive AI-generated feedback analyzing what went well and suggesting improvements. Read it carefully before your next round. What matters most is your improvement between rounds. Companies are particularly interested in how you learn and apply feedback - this demonstrates coachability and adaptability, which are key traits for sales success. A candidate who improves significantly from Round 1 to Round 2 often stands out over one with a steady but unchanged score. A human hiring manager always makes the final decision. The AI provides structured feedback to support their evaluation, not to replace it.

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Tips for Success

  • Review the scenario briefing carefully before starting
  • Find a quiet space and treat it like a real sales conversation
  • Be authentic - the AI evaluates overall conversation skills and behavior, not keyword matching
  • Your first round is meant to show your baseline - don’t worry about mistakes
  • Use the feedback between rounds to adjust your approach specifically

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Technical Issues

No audio or the AI doesn’t hear you: Check that your browser has microphone permission for Jam, that your microphone isn’t muted, and that other apps using your microphone (Teams, Zoom) are closed. Poor transcript quality: Use a headset if possible, find a quiet space, and speak at a steady pace. Transcripts are generally ~95% accurate, similar to Teams or Google Meet. Technical problems during the assessment: Email support@wejam.ai and CC your hiring contact. Include a description of the issue and any error messages - if technical issues occurred, you may be able to retake that round.

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Your Data & Privacy

During the assessment, Jam collects your audio, the conversation transcript, performance scores, and account information (name and email). Only people directly involved in your hiring process can see your results - other candidates cannot. Your assessment data is automatically deleted after 6 months. You can also request early deletion, access to your data, or corrections by emailing support@wejam.ai. Jam Technologies GmbH (Germany) operates Jam in full compliance with GDPR. By accepting the invitation you consent to data processing solely for evaluating your application. Your data is never shared with other companies or used for any other purpose.
Good luck - and remember, the second round is where you show what you can do with feedback.