Managing Your Personal Settings

Updating your personal settings takes about 2 minutes. Here is how to edit your profile, change your password, and pick a language for the interface and for roleplays.

Overview

Need to tweak your profile, set a new password, or change a language? Everything lives on one page, grouped into four cards — Account, Change Password, Language, and Roleplay Language. Each card saves on its own, so edits in one card are kept when you save another.

To open the page, click your avatar in the bottom-left corner of the sidebar (the circle with your initials, e.g. "TM") and select Personal settings.

The Personal Settings page stacks four independent cards — save one without losing edits in the others

Note: If your organization signs you in via SSO, some fields (typically name and email) may be managed by your identity provider and appear locked. Contact your IT admin to change those.

Update your profile information

In the Account card, edit your first name, last name, or email address, then click Save. To change your profile picture, click Edit next to your avatar and upload a new image.

Change your password

Type a new password, type it again in Confirm Password, then click Save. The on-screen checklist shows the rules: at least 8 characters, one uppercase letter, one lowercase letter, and one number.

Changing your password signs you out of all your devices. You will need to sign in again with the new password on every device.

Set your interface language

The Language card changes the language of the JAM interface — menu labels, buttons, and page copy. Seven options are available: English, German, French, Spanish, Italian, Dutch, and 简体中文 (Simplified Chinese). Click Save and the menus switch immediately.

The Language card changes the UI. Roleplay Language is a separate setting for conversations inside missions

Set your roleplay language

Roleplay Language is a separate setting. It controls the default language of your voice roleplays, not the interface. JAM pre-selects this language on each mission briefing, where you can still change it before you start the call.

The Roleplay Language dropdown lists many more languages than the interface — scroll to see the full list

Roleplay supports a longer list than the interface — European languages (Polish, Portuguese, Greek, Swedish, and more) plus Asian languages (Japanese, Korean, Vietnamese, Thai, Hindi, Indonesian, and others). Scroll the dropdown to see every option.

Troubleshooting

The Save button stays grey

You have not changed anything yet, or a field does not meet the rules (for example, the two password fields do not match, or a required field is empty). The password checklist shows which rule is not yet met.

I was signed out after saving my password

This is expected — JAM signs you out everywhere for security. Sign back in with your new password on each device.

I changed the interface language by mistake

Open Personal Settings again. The profile menu stays in the same place even when labels appear in the new language. Pick your previous language from the Language card and save.

My name or email is greyed out

Your account is likely managed by your organization's SSO provider. Ask your IT admin to update those fields in the identity system.