Getting Started with JAM: Signup and Organization Setup

Prerequisites

A work email address (JAM uses your email domain to match you to your company's organization)

A modern browser (Chrome, Edge, or Firefox)

Step 1: Create Your Account

Navigate to https://app.wejam.ai and click Sign up. You can register with Google, Microsoft, SSO, or email.

For email signup, fill in the form, check the User Consent checkbox, and click Sign up with email. JAM will send a verification email — check spam if it doesn't arrive, or click Resend confirmation email.

Step 2: Join or Create an Organization

After confirming your email, you'll choose an organization. The dropdown shows organizations matching your email domain.

Join an organization screen with dropdown and Create a new organization link

Join existing: select your company and click Join organization

Start fresh: click Create a new organization

Step 3: Set Up Your Organization

Enter your Organization name — visible to all members and invitees.

Create an organization form with name field and domain-based membership checkboxes

Two optional settings control who can join: auto-approve anyone with your email domain, or restrict membership to your domain only.

Step 4: Describe Your Organization

The onboarding page asks for your company's Website URL and a Description of your industry, products, and customers. This powers AI features throughout JAM — the more detail, the better the AI tailors content to your business.

Organization onboarding page with Website URL, Description field, and Generate with AI button

Click Generate with AI after entering a URL to auto-draft a description, or write your own. Click Save Changes when done (or Skip for now — editable later in organization settings).

Step 5: You're In

You land on the Getting Started page with an optional platform tour and an activation checklist to guide your first steps.

Getting Started page showing the activation checklist and sidebar navigation

Troubleshooting

"Generate with AI" produces no description

The URL must be publicly accessible. Private intranets and localhost addresses can't be reached by the AI.

Redirected back to login after creating an organization

Confirmation email not received

Check your spam folder. Corporate mail servers sometimes block automated emails. Click Resend confirmation email on the confirmation page.