> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wejam.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring Your Team's Progress

> See who is on track and who is falling behind across your team's assignments.

## Overview

JAM gives managers with the **Coach** role two views under **Coach** in the sidebar. **Activity** answers "is my team practicing?" - sprint progress, weekly engagement, leaderboards, and the latest sessions. **Progress** answers "how well are they doing?" - per-member, per-mission, per-session, and certification stats. Both can be filtered to a single team, and Progress adds a time-range filter.

## Checking engagement on the Activity dashboard

Open **Activity** in the sidebar - it's your main coaching dashboard. The **Manage team sprints** section shows each active sprint with its due date and a split of **Not started**, **Started**, and **Completed** - your fastest read on whether a sprint is moving.

Below it, **Activity Over Time** charts **Rounds played per week** and **Active users per week** (a user counts as active after completing at least one roleplay round that week). **Leaderboards** ranks teams and members by [XP](/external/coach/user-documentation/my-todos), all-time or this week, and **Recent Sessions** lists the latest completed rounds with their scores - click a row to open that session's feedback.

## Digging into the Progress page

**Progress** breaks the same data down across four tabs:

* **Members** - one row per team member with **Last time played**, **Rounds played**, **Average score**, and **Total XP**. A dash under Last time played means they've never played - your stalled-learner list. Click a member to [review their performance in detail](/external/coach/user-documentation/reviewing-learner-performance).
* **Missions** - totals across all users plus a per-mission table (rounds played, rounds to complete, average score), so you can spot the missions your team finds hardest. Selecting a mission draws its performance trend.
* **Sessions** - every completed round, newest first, with member, mission, and score.
* **Certifications** - who has earned which track certificate, and when.

## What happens next

* Spotted someone who hasn't started? Check in with them directly, or [extend the deadline](/external/coach/user-documentation/setting-due-dates) if the timeline was unrealistic.
* A low average score on one mission across the whole team usually means hard content, not a weak learner - consider a refresher [sprint](/external/coach/user-documentation/assigning-sprints) on that track.
* For one struggling learner, drill into [their individual performance](/external/coach/user-documentation/reviewing-learner-performance) and use [their scorecards](/external/coach/user-documentation/coaching-with-scorecards) to prepare a coaching conversation.
* Numbers you want to share upward are covered in [Interpreting Team Reports](/external/coach/user-documentation/interpreting-reports).

## Troubleshooting

<AccordionGroup>
  <Accordion title="The dashboards look empty">
    Data appears only after team members complete roleplay rounds. Also check
    the **All Teams** filter - if a specific team is selected, members outside
    it are hidden.
  </Accordion>

  <Accordion title="A learner played a mission but their stats haven't moved">
    Stats count completed rounds. A round abandoned mid-call (browser closed,
    call dropped) doesn't register - ask the learner to play the mission to the
    end.
  </Accordion>
</AccordionGroup>

## Related articles

* [Reviewing a Learner's Performance](/external/coach/user-documentation/reviewing-learner-performance) - drilling into one person
* [Coaching with Scorecard Results](/external/coach/user-documentation/coaching-with-scorecards) - turning scores into coaching
* [Interpreting Team Reports](/external/coach/user-documentation/interpreting-reports) - the reporting view of the same data
* [Assigning a Sprint to Your Team](/external/coach/user-documentation/assigning-sprints) - the sprints these dashboards track

***

*Last updated: June 2026*