> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wejam.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting JAM to Claude and ChatGPT

> Use JAM's tools from your own AI assistant by adding the JAM connector, then ask it about your people, content, and progress - or have it take action.

## Overview

JAM publishes a **connector** (an MCP server) that lets an outside AI assistant - such as **Claude** or **ChatGPT** - work with your JAM data and take actions on your behalf. Once connected, you ask in plain language ("who on my team hasn't finished the onboarding track?") and the assistant uses JAM's tools to answer or act.

This is the same toolset that powers [Jammy](/external/coach/user-documentation/using-jammy) inside the app - the difference is that you're now driving it from your own AI assistant.

<Note>
  You stay in control. Sign-in uses **your own JAM account**, so the connector
  only ever sees what you're allowed to see, and any change is subject to the
  same permissions as the app.
</Note>

## Before you start

* You need a **JAM account** and will sign in through your browser when you first connect.
* Your AI assistant must support **remote MCP connectors** (Claude and recent ChatGPT plans do - see each section below).
* The JAM connector address is:

  ```
  https://api.wejam.ai/mcp
  ```

## Add JAM to Claude

<Steps>
  <Step title="Open connector settings">
    In **Claude** (desktop app or claude.ai), go to **Settings → Connectors**
    and choose **Add custom connector**.
  </Step>

  <Step title="Paste the JAM address">
    Give it a name like `JAM` and paste `https://api.wejam.ai/mcp` as the URL,
    then confirm.
  </Step>

  <Step title="Sign in to JAM">
    A browser window opens asking you to sign in to JAM and approve access. This
    is the standard secure sign-in - JAM never shares your password with Claude.
    Once approved, the connector shows as connected.
  </Step>

  <Step title="Start using it">
    In a chat, make sure the JAM connector is enabled, then ask your question.
    Claude will ask for your confirmation before making any change.
  </Step>
</Steps>

## Add JAM to ChatGPT

<Note>
  Custom connectors in ChatGPT require an eligible plan (for example Plus, Pro,
  Business, or Enterprise) and may need connectors/developer mode enabled by you
  or your workspace admin.
</Note>

<Steps>
  <Step title="Open connector settings">
    In **ChatGPT**, go to **Settings → Connectors** and choose to add a new
    connector (custom / via URL).
  </Step>

  <Step title="Paste the JAM address">
    Name it `JAM` and enter `https://api.wejam.ai/mcp` as the server URL.
  </Step>

  <Step title="Sign in to JAM">
    Approve the connection and complete the JAM sign-in that opens in your
    browser. After approval, the connector is available to your chats.
  </Step>

  <Step title="Start using it">
    Add the JAM connector to a conversation and ask away. ChatGPT will confirm
    with you before performing an action.
  </Step>
</Steps>

## What you can do

The connector exposes JAM's tools in a few groups. It can **look things up** and **take actions** on your behalf.

<Warning>
  Which tools actually work depends on your **role**. Everyone can use the
  lookup and self-service tools; **team management** and **content assignment**
  actions require a manager/admin role. If you ask for something outside your
  permissions, the assistant will tell you it isn't available for your account.
</Warning>

* **Learn how JAM works** - product documentation and FAQs (e.g. how scores, scorecards, and certifications work).
* **Find people, teams, and content** - look up users, teams, tracks, missions, and mission details across your organization.
* **Your own learning** - see your next recommended mission, get content recommendations, and enroll yourself in (or leave) tracks.
* **Progress and coaching insights** - learner activity, sessions, certifications, sprint progress, track/mission assignments, and license usage.
* **Team management** *(manager/admin)* - invite users, create teams, and add or remove people from teams.
* **Assign and schedule content** *(manager/admin)* - assign tracks and missions, create and manage sprints, set due dates, and tailor a track to your team's context.

## Example prompts

**Looking things up**

* "Show me the missions in the *Objection Handling* track."
* "Which teams do we have, and how many people are in each?"
* "How does JAM calculate a session score?"

**Your own learning**

* "What's my next mission?"
* "Recommend what I should practice next."
* "Enroll me in the *Cold Calling Fundamentals* track."

**Progress and coaching insights**

* "How is the Sales team doing on their current sprint?"
* "List learners who haven't started the onboarding track."
* "How many licenses are we using?"

**Taking action** *(manager/admin)*

* "Invite [jane@example.com](mailto:jane@example.com) as a learner."
* "Create a two-week sprint of the *Discovery Calls* track for the Sales team."
* "Assign the *Negotiation* track to the East region team."

<Tip>
  For names and search terms, be specific - using the exact track, team, or
  person name helps the assistant find the right match on the first try.
</Tip>

## When it can't help

If the assistant can't find what you asked for or the action is outside your role, it will say so. In that case, do it directly in the app or open the [Help Center](/external/coach/user-documentation/getting-help) - or ask [Jammy](/external/coach/user-documentation/using-jammy) inside JAM, which uses the same tools.

***

*Last updated: July 2026*