> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wejam.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Assigning a Track to a Learner

> Assign a specific track to an individual learner with a due date.

## Overview

A 1:1 coaching assignment puts a track (or a single mission) on one learner's plate without involving the rest of the team. Reach for it when someone needs targeted practice - a skill gap you spotted in their feedback, or onboarding content the others already completed. To put your whole team on the same track with a shared deadline, use a [sprint](/external/coach/user-documentation/assigning-sprints) instead. The learner finds the assignment in their [My To Dos](/external/coach/user-documentation/my-todos).

## Before you start

* You need the **Coach** role - the Coaching page isn't visible to Learners.
* The learner must be in a team you manage - the user picker only lists your own team members.
* At least one track must be published in your organization's [Course Library](/external/coach/user-documentation/course-library).

## Creating the assignment

Open **Coaching** in the sidebar, switch to the **Individual Assignments** tab, and click **Create assignment**. The tab also lists every assignment you've already made, with each learner's status (**Not started** → **Started** → **Completed**).

A three-step wizard walks you through it:

<Steps>
  <Step title="Select users">
    Search and pick one or more learners. Everything you choose in the next
    steps is assigned to all of them.
  </Step>

  <Step title="Choose content">
    Keep the **Track** content type to assign a full track, or switch to
    **Mission** to assign a single roleplay. Tick the track(s) you want; **View
    details** shows the missions inside before you commit.
  </Step>

  <Step title="Set due date">
    Pick the deadline from the calendar. JAM recommends 1-2 weeks; past dates
    can't be selected.
  </Step>
</Steps>

Click **Assign content** to finish. A confirmation appears and you're returned to the assignments table.

## What happens next

* The track appears in the learner's [My To Dos](/external/coach/user-documentation/my-todos), ordered by due date.
* The assignment row in **Individual Assignments** tracks their status: **Not started** → **Started** → **Completed**.
* Assigning a track the learner already has doesn't create a duplicate - the existing assignment simply stays in place.
* You can follow their scores and completion in [your team's progress view](/external/coach/user-documentation/monitoring-team-progress) once they start playing.

## Troubleshooting

<AccordionGroup>
  <Accordion title="The learner doesn't appear in the user picker">
    The picker only lists members of teams you manage. Ask an admin to add the
    learner to your team on the [Teams](https://app.wejam.ai/teams) page, then
    create the assignment again.
  </Accordion>

  <Accordion title="Nothing new shows up in the table after assigning">
    The learner already had that track assigned. JAM keeps the original
    assignment instead of creating a duplicate row, so the table looks
    unchanged.
  </Accordion>
</AccordionGroup>

## Related articles

* [Assigning a Sprint to Your Team](/external/coach/user-documentation/assigning-sprints) - the team-wide equivalent with a shared deadline
* [Setting Due Dates and Deadlines](/external/coach/user-documentation/setting-due-dates) - how deadlines surface to learners and managers
* [Tracking Your To Dos and Progress](/external/coach/user-documentation/my-todos) - where the assignment lands for the learner
* [Exploring the Course Library](/external/coach/user-documentation/course-library) - what tracks and missions a learner sees

***

*Last updated: June 2026*