> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wejam.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Organization Settings

> Configure organization-wide defaults including profile, language, and membership settings.

## Overview

Organization-level settings live on the **Organization** page (under **Administration** in the sidebar) and apply to every member. Only **Admins** see this page. Settings fall into five groups: organization identity, membership via email domains, privacy controls, user consent documents, and external integrations. Your organization's AI context - description, website, and the documents that power [track contextualization](/external/coach/user-documentation/creating-publishing-tracks) - lives separately under [Context & Documents](https://app.wejam.ai/studio/context-documents).

## Setting the organization identity

The **Organization Name** at the top of the page is what members see across the app and in invitations. Further down, the **SAML/OIDC** section shows your single sign-on status - SSO is enabled and disabled by JAM support, so use its **Contact us** link rather than hunting for a toggle (see [Logging In to JAM](/external/coach/user-documentation/login) for what SSO changes for your users).

## Letting people join by email domain

Want colleagues to join without individual invitations? Set your **Primary Domain** (and any **Additional Domains**), then enable **Allow users with matching email domains to automatically join**. Anyone signing up with a matching address joins your organization directly - no invite required, though each joiner still [consumes a seat](/external/coach/user-documentation/billing-and-plan-limits).

## Controlling privacy

Two org-wide switches govern what managers and trainers can access:

* **Audio privacy** - call recordings stay accessible only to the learner who played the session; managers still see results and transcripts.
* **Enhanced privacy** - hides *all* individual performance data from managers and trainers, leaving only aggregated team data. JAM warns against this one: it removes the basis for [individual coaching](/external/coach/user-documentation/reviewing-learner-performance). The better pattern is controlling visibility through team membership.

## Requiring user consent

The **User consent** section lets you upload a PDF policy (legal, data-processing, or AI-use) that every user must accept before using JAM - one active document at a time, up to 5 MB. The version history table tracks adoption per published version, and an audit CSV records every accept and revoke event for compliance.

## Connecting an external reporting system

The **Integrations** section connects your learning management system. Use **Set up external reporting** to sync completed session data to an external Learning Record Store (LRS), so your team's progress shows up in whatever system you already track learning in.

## What happens next

* Name changes show up across the app for all members immediately.
* With domain auto-join on, watch your [seat usage](/external/coach/user-documentation/billing-and-plan-limits) - joining is self-service from then on.
* A newly-required consent document interrupts every member's next visit until they accept.

## Troubleshooting

<AccordionGroup>
  <Accordion title="A member can't change their own name or email">
    Accounts managed through SSO lock those fields in [Personal
    Settings](/external/coach/user-documentation/personal-settings) - they're owned by
    your identity provider, not JAM.
  </Accordion>
</AccordionGroup>

## Related articles

* [Understanding Billing and Plan Limits](/external/coach/user-documentation/billing-and-plan-limits) - the seat budget auto-join draws from
* [Creating and Managing User Accounts](/external/coach/user-documentation/managing-user-accounts) - invitation-based membership
* [Managing Your Personal Settings](/external/coach/user-documentation/personal-settings) - the per-user counterpart to these settings
* [Logging In to JAM](/external/coach/user-documentation/login) - how SSO changes sign-in for your members

***

*Last updated: June 2026*